Reactivate monitors your schedule and patient list, fills cancellations, books overdue patients, sends 24-hour reminders, and tracks revenue — without manual calling. Your front desk only steps in for exceptions.
From cancellation to booked appointment — automatically. No credit card · Cancel anytime
Good morning, Dr. Walsh
Five steps. Reactivate runs them in the background. Your front desk only handles exceptions.
Hook into Dentrix, Eaglesoft, Open Dental, your calendar, or import a CSV. Setup takes minutes.
Cancellations, overdue patients, and recall opportunities are detected the moment they happen.
Personalised SMS and email are sent to the best-fit patients. No staff involvement, no manual calling.
When a patient says yes, Reactivate slots them straight into the calendar. Front desk only reviews exceptions.
24-hour reminders fire automatically. Payments update from in-store, link, or card on file. Revenue is attributed to the rule that recovered it.
"You are due for a cleaning. Please call to schedule."
"Hey Sarah — it's been about 8 months! We have openings Thursday and Friday. Want to get in before the summer rush? 😊"
A patient cancels. Reactivate detects the opening, contacts the best-fit overdue patients, auto-books a responsive reply, sends a 24-hour reminder, and tracks the payment — all on its own.
4 cancellations/week × 2.5 auto-recovered × $280 avg = $8,500 a year from cancellation recovery alone — recovered without extra front desk work.
Detection, outreach, auto-booking, reminders, and payment tracking — one engine, always on.
A patient cancels. Reactivate detects the gap, ranks the best-fit overdue patients, sends SMS, and books the responsive reply — on its own.
When a patient says yes, Reactivate slots them straight into your calendar. No manual back-and-forth, no double entry.
Reactivate continuously works through 6, 12, and 24-month overdue patients in the background. You don't launch campaigns — rules just run.
A reminder fires the day before every visit, automatically. No-shows drop without anyone picking up the phone.
Payments update when patients pay in-store, by SMS link, or card on file. Stripe and PMS marks sync into the dashboard automatically.
Every recovered dollar is tied back to the automation rule that created it. No spreadsheets, no guesswork.
The inbox shows only conversations that need a human — auto-handled replies stay out of the way. Front desk reviews, doesn't chase.
Two-way sync with Dentrix, Eaglesoft, Open Dental, Google/Outlook calendars — or upload a CSV. Setup takes minutes.
Automated opt-out handling, consent tracking, quiet hours, and do-not-contact lists. US and Canada, out of the box.
Outreach, booking, reminders, and payments run automatically. Staff only review exceptions and ready-to-book conversations.
The same automation that recovers lapsed dental patients works across every appointment-based business. We start here — then expand vertically.
Preventive care runs on a 6-month recall cycle — every lapsed patient is revenue waiting to come back. Reactivate automates the entire recall workflow, from overdue identification to booked appointment.
Annual eye exam cycles, insurance-driven recall, and appointment-based scheduling — the same revenue recovery playbook as dental, applied to 40,000+ optometry practices across North America.
Most patients drop off before completing their treatment plan. Reactivate identifies who went quiet, sends personalised follow-ups, and gets them back in the door before they seek care elsewhere.
High-ticket repeat treatments and price-insensitive clients make med spas one of the strongest lapsed-client recovery markets. One returned client can cover months of subscription.
Annual wellness visits, vaccinations, and preventive care run on the same recall cycle as dental. With 40,000+ clinics across North America and almost no automated reactivation in place, it's one of the most underserved markets we're targeting.
Recurring adjustment plans and injury-recovery treatment cycles create strong rebooking dependency. When patients go quiet mid-plan, every missed visit is lost revenue — Reactivate catches the drop-off automatically.
Frequent repeat sessions and high natural dropout rates make massage one of the most reactivation-ready markets. Clients respond extremely well to personal outreach — a single text can book weeks of future appointments.
Recurring skin treatments, annual check-ups, and cosmetic procedures all run on predictable cycles. High LTV per patient and a strong insurance-recall culture make dermatology a natural fit for the Reactivate engine.
Clients book every 4–8 weeks, making hair and beauty one of the highest natural rebooking frequencies of any service market. High volume, high lapse rate, and almost zero automated follow-up in place today.
Recurring therapy sessions carry some of the highest LTV of any appointment-based business. Reactivation outreach needs to feel personal and non-intrusive — Reactivate's AI-personalised messaging is built exactly for that.
Class-based scheduling and membership models create natural churn points throughout the year. Reactivate identifies members who've gone quiet and sends targeted re-engagement campaigns before that revenue is permanently lost.
Most clients drop off before reaching their goals. Automated, personal-feeling follow-ups from Reactivate bring lapsed clients back before they cancel their membership or move to a competitor.
500,000+ appointment-based businesses in North America with no automated revenue recovery in place. Each represents $299–$699/month in platform revenue.
No rip-and-replace. Connect your PMS in minutes.
Generic platforms send messages and wait. Reactivate detects, contacts, books, reminds, and tracks payment — in the background.
Generic platforms start at $349/mo + $750 setup fee + hardware. Reactivate: $299–$699/mo flat, no setup, no hardware.
Reactivate works both pools on autopilot — cancelled slots and overdue patients — and shows you the net gain after the platform fee.
Reactivate works it on autopilot. Adjust the sliders to match your clinic.
No consultants. No IT projects. No phone system replacement.
Dentrix, Eaglesoft, Open Dental, or a simple patient export. Under 10 minutes.
See exactly how many patients are 6–12, 12–24, and 24+ months overdue, ranked by lifetime value.
Pick a segment, customise your message, preview it, and send. 10 minutes.
Every cancelled slot now triggers automatic outreach to your top overdue patients.
Most clinics see their first recovered appointment within 72 hours of launch.
Flat monthly subscription. Automation runs continuously after setup. No phone replacement, no hardware, no extra admin burden.
Everything you need to start recovering lapsed patients at a single clinic.
Full automation stack with CRM sync and payment collection for growing clinics.
High-volume automation with no-show protection and full FinCard payments.
Purpose-built for multi-location groups and DSOs with custom volume and white-label needs.
When a patient pays via SMS link, funds land directly in your Stripe account — we take a small platform fee automatically. On a $300 visit on the Pro or Ultimate plan: you receive $297. No invoicing, no chasing, no monthly add-on.
Reactivate runs cancellations, overdue recall, reminders, and payments in the background. Most clinics cover the monthly fee with one or two recovered appointments.
No credit card · No hardware · Cancel anytime